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Search - List of Books by Shep Hyken

Total Books: 14
The Convenience Revolution How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
Be Amazing or Go Home Seven Customer Service Habits That Create Confidence with Everyone
Amaze Every Customer Every Time 52 Tools for Delivering the Most Amazing Customer Service on the Planet
Amaze Every Customer Every Time 52 Tools for Delivering the Most Amazing Customer Service on the Planet
Moments of Magic Be a Star With Your Customers  Keep Them Forever
2012 - Moments of Magic Be a Star with Your Customers Keep Them Forever (Hardcover)
ISBN-13: 9780963782021
ISBN-10: 0963782029
Genre: Business & Money
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Ultimate Customer Service Customer Service Essentials for Loyal Customers
2011 - Ultimate Customer Service Customer Service Essentials for Loyal Customers [Made for Success Collection - Library Edition] (Audio CD)
ISBN-13: 9781441783097
ISBN-10: 1441783091
Genre: Business & Money
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Ultimate Customer Service Customer Service Essentials for Loyal Customers
2011 - Ultimate Customer Service Customer Service Essentials for Loyal Customers [Made for Success Collection] (Audio CD)
ISBN-13: 9781441783103
ISBN-10: 1441783105
Genre: Business & Money
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The Amazement Revolution Seven Customer Service Strategies to Create an Amazing Customer  Experience
2011 - The Amazement Revolution Seven Customer Service Strategies to Create an Amazing Customer Experience [and Employee] (Hardcover)
ISBN-13: 9781608321063
ISBN-10: 1608321061
Genre: Business & Money
  • Currently 5/5 Stars.
 1

The Cult of the Customer Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
The Loyal Customer A Lesson From a Cab Driver
1999 - The Loyal Customer a Lesson From a Cab Driver (Paperback)
ISBN-13: 9780963782014
ISBN-10: 0963782010
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Only The Best On Leadership
1996 - Only the Best on Leadership [Only The Best Series] (Paperback)
ISBN-13: 9781881342151
ISBN-10: 1881342158
Genre: Business & Money
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Moments of Magic
1996 - Moments of Magic (Paperback)
ISBN-13: 9780963782007
ISBN-10: 0963782002
Genre: Business & Money
  • Currently 2.5/5 Stars.
 1

Only The Best On Customer Service
1996 - Only the Best on Customer Service [Only The Best Series] (Paperback)
ISBN-13: 9781881342137
ISBN-10: 1881342131
Genre: Business & Money
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Only The Best On Success
1996 - Only the Best on Success [Only The Best Series] (Paperback)
ISBN-13: 9781881342106
ISBN-10: 1881342107
Genre: Business & Money
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