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Moments of Magic: Be a Star With Your Customers & Keep Them Forever
Moments of Magic Be a Star With Your Customers Keep Them Forever
Author: Shep Hyken
Moments of Magic is packed with customer service strategies, techniques and stories that illustrate important points that will teach you and everyone in your organization how to deliver excellent customer service to both internal and external customers. — This book is a clearly written, easy-to-read, easy to understand guide to customer service, ...  more »
ISBN-13: 9780963782021
ISBN-10: 0963782029
Publication Date: 10/10/2012
Pages: 140
Edition: Edition Unstated
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Publisher: Alan Pr
Book Type: Hardcover
Members Wishing: 0
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