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The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
The Convenience Revolution How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
Author: Shep Hyken
Convenience is King — When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. — There is a reason they call it a convenience store - because it's convenient!  When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven?  Cust...  more »
ISBN-13: 9781640950528
ISBN-10: 1640950524
Publication Date: 10/2/2018
Pages: 214
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Publisher: Sound Wisdom
Book Type: Hardcover
Members Wishing: 0
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