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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
The Cult of the Customer Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
Author: Shep Hyken
In today?s competitive business climate, you can?t just satisfy your customers. You have to be better than that, giving them experiences that they won?t forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy th...  more »
ISBN-13: 9780470404829
ISBN-10: 0470404825
Publication Date: 4/6/2009
Pages: 256
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Publisher: Wiley
Book Type: Hardcover
Members Wishing: 0
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