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Help Center - What does *pending request, 1 hr max* mean?

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This notation will appear on your bookshelf next to a book that has been requested, during the 1-hr delay before a request is submitted to you.  The notation alerts the sender that an order for a book is in process, so that the sender will not delete the book during this time.

  • There is an approximately 1-hr delay between the time a book is requested by the requestor and the time that the request is submitted (and the auto-email notification sent) to the sender.
    • This delay allows time for the requestor to change her mind and cancel the request, with minimal confusion to the sender.
    • This delay does not apply to auto-requested Wish List books.
  • The 1-hr delay is removed if the requestor sends a Personal Message to the sender during that hour, by clicking the button on the active request.
    • If that happens, the book will immediately be removed from the bookshelf, and
    • the pending request will appear on the sender's account page, and
    • an email notification of the request will be sent to the sender.
  • If the book is a Wish Listed book, and this notation appears on your bookshelf (instead of appearing as a pending Wish List  offer on your account page):
    • that means the item was set to auto-request on the member's Wish List.
    • An auto-requested item is treated as a regular request; the offer/confirmation step is skipped over by the system and the 1-hr delay applies.

 


Related Links:

 

How to request a book
How to Respond to a Request
How to send a book
If you get a request in email, but cannot find it in your account...
How do I cancel a request?