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1000 results returned
Raving Fans : A Revolutionary Approach To Customer Service
Raving Fans : A Revolutionary Approach To Customer Service
Author: Ken Blanchard, Sheldon Bowles
ISBN-13: 9780688123161 - ISBN-10: 0688123163
  • Currently 4/5 Stars.
 55

Book Type: Hardcover
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Delivering Happiness: A Path to Profits, Passion, and Purpose
Author: Tony Hsieh
ISBN-13: 9780446563048 - ISBN-10: 0446563048
  • Currently 3.9/5 Stars.
 16

Book Type: Hardcover
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Human Sigma: Managing the Employee-Customer Encounter
Human Sigma: Managing the Employee-Customer Encounter
Author: John H. Fleming, Jim Asplund
ISBN-13: 9781595620163 - ISBN-10: 1595620168
  • Currently 5/5 Stars.
 1

Book Type: Hardcover
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Author: Leonard L. Berry
ISBN-13: 9780684845111 - ISBN-10: 0684845113
  • Currently 4/5 Stars.
 2

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How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
Author: Jeffrey J. Fox
ISBN-13: 9780786865956 - ISBN-10: 0786865954
  • Currently 3.4/5 Stars.
 15

Book Type: Hardcover
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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
Author: Stephen C. Lundin, Harry Paul, John Christensen, Philip Strand
ISBN-13: 9780786868681 - ISBN-10: 0786868686
  • Currently 3.9/5 Stars.
 20

Book Type: Hardcover
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The SERVICE PROFIT CHAIN
The SERVICE PROFIT CHAIN
Author: James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
ISBN-13: 9780684832562 - ISBN-10: 0684832569
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Jeffrey Gitomer's Little Red Book of Sales Answers
Jeffrey Gitomer's Little Red Book of Sales Answers
Author: Jeffrey Gitomer
ISBN-13: 9780131735361 - ISBN-10: 0131735365
  • Currently 4.3/5 Stars.
 3

Book Type: Hardcover
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Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Author: Quint Studer
ISBN-13: 9780974998602 - ISBN-10: 0974998605
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The Ultimate Question: Driving Good Profits and True Growth
The Ultimate Question: Driving Good Profits and True Growth
Author: Fred Reichheld
ISBN-13: 9781591397830 - ISBN-10: 1591397839
  • Currently 3.8/5 Stars.
 5

Book Type: Hardcover
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
Author: Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
ISBN-13: 9781591848158 - ISBN-10: 1591848156
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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
Author: Michael Treacy, Fred Wiersema
ISBN-13: 9780201407198 - ISBN-10: 0201407191
  • Currently 3.8/5 Stars.
 4

Book Type: Paperback
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Ron Zemke, Kristin Anderson
ISBN-13: 9780814407653 - ISBN-10: 081440765X
  • Currently 4.2/5 Stars.
 5

Book Type: Paperback
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Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
Author: Carl Sewell, Paul B. Brown
ISBN-13: 9780385504454 - ISBN-10: 0385504454
  • Currently 3.3/5 Stars.
 2

Book Type: Paperback
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The Referral of a Lifetime : The Networking System that Produces Bottom-Line Results . . . Every Day! (The Ken Blanchard Series; Simple Truths Uplifting the Value of People in Organizations)

Get More Referrals Now! The Four Cornerstones That Turn Business Relationships Into Gold
Get More Referrals Now! The Four Cornerstones That Turn Business Relationships Into Gold
Author: Bill Cates, Bill Cates
ISBN-13: 9780071417754 - ISBN-10: 0071417753
  • Currently 3/5 Stars.
 1

Book Type: Paperback
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Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
Author: Robert Scoble, Shel Israel
ISBN-13: 9780471747192 - ISBN-10: 047174719X
  • Currently 3.2/5 Stars.
 3

Book Type: Hardcover
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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives
Author: Emily Yellin
ISBN-13: 9781416546894 - ISBN-10: 1416546898
  • Currently 4.5/5 Stars.
 3

Book Type: Hardcover
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Perfect Phrases for Customer Service : Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
Perfect Phrases for Customer Service : Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
Author: Robert Bacal
ISBN-13: 9780071444538 - ISBN-10: 007144453X
  • Currently 3.5/5 Stars.
 2

Book Type: Paperback
Publication Date:

Customer Service for Dummies
Customer Service for Dummies
Author: Keith Bailey, Karen Leland
ISBN-13: 9781568843919 - ISBN-10: 1568843917
  • Currently 2.7/5 Stars.
 7

Book Type: Paperback
Publication Date:

Moments of Truth
Moments of Truth
Author: Jan Carlzon
ISBN-13: 9780060915803 - ISBN-10: 0060915803
  • Currently 3.9/5 Stars.
 7

Book Type: Paperback
Publication Date:

Hey, I'm the Customer : Front Line Tips for Providing Superior Customer Service
Hey, I'm the Customer : Front Line Tips for Providing Superior Customer Service
Author: Ron Willingham
ISBN-13: 9780133881585 - ISBN-10: 013388158X
  • Currently 2.2/5 Stars.
 5

Book Type: Paperback
Publication Date:

Bag the Elephant : How to Win and Keep Big Customers
Bag the Elephant : How to Win and Keep Big Customers
Author: Steve Kaplan
ISBN-13: 9781885167620 - ISBN-10: 1885167628
  • Currently 2.9/5 Stars.
 4

Book Type: Hardcover
Publication Date:

Delivering Knock Your Socks Off Service
Delivering Knock Your Socks Off Service
Author: Kristin Anderson, Ron Zemke
ISBN-13: 9780814479704 - ISBN-10: 0814479707
  • Currently 4/5 Stars.
 3

Book Type: Paperback
Publication Date:

How to Win Customers and Keep Them for Life
How to Win Customers and Keep Them for Life
Author: Michael Leboeuf
ISBN-13: 9780425114681 - ISBN-10: 0425114686
  • Currently 4.4/5 Stars.
 5

Book Type: Paperback
Publication Date:
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