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Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less
Loyal for Life How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less
Author: John Tschohl
Loyal for Life- is an easy to read how to take unhappy customers from hell to heaven in 60 seconds or less. Every company ?no matter how excellent their products or employees ?occasionally makes a mistake. How those companies and their employees respond to those mistakes, however is what separates successful costumer service driven organizations...  more »
ISBN-13: 9780963626882
ISBN-10: 0963626884
Pages: 111
Edition: 1
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Publisher: Best Sellers Publishing
Book Type: Paperback
Members Wishing: 0
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