2008 - Raising the Bar on Service Excellence the Health Care Leader's Guide to Putting Passion Into Practice (Paperback) ISBN-13: 9780975473344 ISBN-10: 0975473344 Genres: Medicine, Medical Books ? 2000 - Customer Service in Health Care a Grassroots Approach to Creating a Culture of Service Excellence (Paperback) → Paperback ISBN-13: 9780787952518 ISBN-10: 0787952516 Genres: Health, Fitness & Dieting, Medicine, Medical Books ? |