Joy K. (peanut) reviewed on 10/12/2005 + 71 more book reviews

Have you ever heard questions like these?

Why do we have to go through all this change?
When is somebody going to train me?
Who dropped the ball?
When is that department going to do its job right?
Who's going to solve the problem?
When are they going to tell us what's going on?

QBC! is an idea that you'll want everyone to use...
But you shoud try first!

Now it's time to ask the question behind the question!

How can I adapt to the changing world?
What can I do to develop myself?
How can I help?
What can I do to understand other people's challenges and frustrations?
How cn I become part of the solution?
What can I do today to excel at my work?

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