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Una Queja Es Un Favor: Como Utilizar Los Comentarios de Los Clientes Como Herramienta Estrategica
Una Queja Es Un Favor Como Utilizar Los Comentarios de Los Clientes Como Herramienta Estrategica
Author: Janelle Barlon, Claas Moller, Janelle Barlow
ISBN-13: 9789580449973
ISBN-10: 958044997X
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Publisher: Grupo Editorial Norma
Book Type: Paperback
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