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Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series)
Sustaining Knock Your Socks Off Service - Knock Your Socks Off Series
Author: Thomas K. Connellan, Ron Zemke
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ISBN-13: 9780814478240
ISBN-10: 0814478247
Publication Date: 6/1993
Pages: 176
Rating:
  • Currently 3.5/5 Stars.
 2
3.5 stars, based on 2 ratings
Publisher: American Management Association
Book Type: Paperback
Reviews: Member | Amazon | Write a Review
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 reviewed Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series) on + 11 more book reviews
From the cover...Easy to read and direct in it's application, this will become a handbook for organizations who want to keep the quality service train on the right track...
reviewed Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series) on + 175 more book reviews
A delightful book full of usable examples on how to improve customer service.


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