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Service! Some People Just Don't Get It
Service Some People Just Don't Get It
Author: Trapper Woods, Todd Woods, Trapper Woods
Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves. This book guides you through a simple six step formula called T...  more »
ISBN-13: 9781600370267
ISBN-10: 1600370268
Publication Date: 8/1/2006
Pages: 100
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Publisher: Morgan James Publishing
Book Type: Paperback
Members Wishing: 0
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