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The Relationship Advantage : Become a Trusted Advisor and Create Clients for Life
The Relationship Advantage Become a Trusted Advisor and Create Clients for Life
Author: Tom Stevenson, Sam Barcus
Corporations, it seems, are always seeking the "silver bullet" that will create intimacy with customers. But most efforts fail from the moment they begin, say respected consultants, Tom Stevenson and Sam Barcus. The reason? Accountability for program leadership is placed on the sales force rather than on the executives and senior managers who ...  more »
ISBN-13: 9780793170265
ISBN-10: 0793170265
Publication Date: 10/1/2003
Pages: 272
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Publisher: Dearborn Trade, a Kaplan Professional Company
Book Type: Hardcover
Members Wishing: 0
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