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Purple Goldfish Service Edition: The 12 Ways Hotels, Restaurants, and Airlines Win the Right Customers
Purple Goldfish Service Edition The 12 Ways Hotels Restaurants and Airlines Win the Right Customers
Author: Stan Phelps, Brooks Briz
Purple Goldfish Service Edition is about differentiation via added value. Marketing to your existing customers via G.L.U.E. (giving little unexpected extras). Packed with over 100 examples, the book focuses on the 12 ways to do the ?little extras? to improve the customer experience for restaurants, hotels, and airlines. The end result is increas...  more »
ISBN-13: 9780984983841
ISBN-10: 0984983848
Publication Date: 5/29/2016
Pages: 242
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Publisher: 9 INCH Marketing
Book Type: Paperback
Members Wishing: 1
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