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Would You Do That to Your Mother?: The
Would You Do That to Your Mother The Make Mom Proud Standard for How to Treat Your Customers
Author: Jeanne Bliss
Customer experience pioneer Jeanne Bliss shows why ?Make Mom Proud? companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible.  —   — Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: "Wou...  more »
ISBN-13: 9780735217812
ISBN-10: 0735217815
Publication Date: 5/8/2018
Pages: 272
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Publisher: Portfolio
Book Type: Hardcover
Members Wishing: 0
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