2004 - The Lean Six Sigma Pocket Toolbook a Quick Reference Guide to 70 Tools for Improving Quality and Speed (Paperback) ISBN-13: 9780071441193 ISBN-10: 0071441190 Genre: Business & Money 1 2003 - Lean Six Sigma for Service How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions (Hardcover) ISBN-13: 9780071418218 ISBN-10: 0071418210 Genres: Business & Money, By Publisher 2 |