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Maximizing Call Center Performance
Maximizing Call Center Performance
Author: Madeline Bodin
Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h — For call center managers who want to make their customers happy and their company successf...  more »
ISBN-13: 9781578200269
ISBN-10: 1578200261
Publication Date: 12/7/1998
Pages: 137
Edition: 1
Rating:
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4 stars, based on 1 rating
Publisher: CMP
Book Type: Paperback
Members Wishing: 0
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