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Looptail: How One Company Changed the World by Reinventing Business
Looptail How One Company Changed the World by Reinventing Business Author:Bruce Poon Tip Bruce Poon Tip reveals how he dovetailed his entrepreneurial drive, extraordinary customer service, and desire to give back to society into becoming the world's largest and most successful adventure travel agency. — Much in the same vein as Zappos.com CEO Tony Hsieh's book Delivering Happiness, Looptail tells the extraordinary first-person accoun... more »t of his entrepreneurial instincts to start and develop G Adventures, a highly-successful travel adventure company. Along the way, he reveals his unusual management secrets that not only keep his employees fully engaged but also keep his customers extremely happy.« less
Alan M. (auromed) reviewed Looptail: How One Company Changed the World by Reinventing Business on
Started out very interesting with the trials and tribulations of starting a new company, facing issues around the world and trying to grow. The last couple chapters seemed to drag on though, as it got more detailed into the business side of things.