a WONDERFUL, fun read for managers. puts an entertaining twist on good advice for successfully managing your own crew of workshop elves. a simple, quick read even for those who aren't the official leader of a toyshop.
Secrets from the biggest leader of them all - how to choose your elves wisely, how to find out who's naughty or nice etc. Truly good tips on management - planning, listening, setting an example, dealing with change - all told in a humorous vein but effective!!!
