  1995 - At America's Service How Your Company Can Join the Customer Service Revolution (Paperback) ISBN-13: 9780446393164 ISBN-10: 0446393169 Genre: Business & Money ?  1994 - The Northbound Train Finding the Purpose Setting the Direction Shaping the Destiny of Your Organization (Hardcover) ISBN-13: 9780814402337 ISBN-10: 081440233X Genre: Business & Money 1  1993 - The Only Thing That Matters Bringing the Power of the Customer Into the Center of Your Business (Paperback) → Hardcover ISBN-13: 9780887306396 ISBN-10: 088730639X Genre: Business & Money 2  1990 - Service America (Paperback) ISBN-13: 9780446390927 ISBN-10: 0446390925 Genre: Business & Money 2  1980 - Brain Power Learn to Improve Your Thinking Skills [Spectrum Book] (Paperback) ISBN-13: 9780131363175 ISBN-10: 0131363174 Genres: Science & Math, Engineering & Transportation ? |
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