Skip to main content
PBS logo
 
 

Search - Human Sigma: Managing the Employee-Customer Encounter

Human Sigma: Managing the Employee-Customer Encounter
Human Sigma Managing the EmployeeCustomer Encounter
Author: John H. Fleming Ph.D., Jim Asplund
Six Sigma changed the face of manufacturing quality, creating excellence by reducing variance in finished goods, revolutionizing businesses, and boosting profits. Now, Human Sigma is poised to do the same for sales and service organizations.This book offers an innovative, research-based approach to one of the toughest challenges businesses face ...  more »
Audio Books swap for two (2) credits.
ISBN-13: 9781531865764
ISBN-10: 1531865763
Publication Date: 1/3/2017
Edition: MP3 Una
Rating:
  ?
0 stars, based on 0 rating
Publisher: Brilliance Audio
Book Type: Audio CD
Other Versions: Hardcover
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres:


Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.