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Search - How You Do... What You Do: Create Service Excellence That Wins Clients For Life

How You Do... What You Do: Create Service Excellence That Wins Clients For Life
How You Do What You Do Create Service Excellence That Wins Clients For Life
Author: Bob Livingston
Between the challenges of escalating competition, well-informed clients, and dismal customer service, today's marketplace is becoming more and more crowded. The result is that your clients have more influence and choices than ever before. If you or your organization do not consistently satisfy and surpass their expectations, your clients will ...  more »
ISBN-13: 9780071592789
ISBN-10: 0071592784
Publication Date: 6/2/2008
Pages: 282
Edition: 1
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Publisher: McGraw-Hill
Book Type: Hardcover
Members Wishing: 1
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