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How to Turn Customer Service into Customer Sales
How to Turn Customer Service into Customer Sales
Author: Bernard Katz
Partial quote from back of book: — "How to Turn Customer Service Into Customer Sales" is a complete, practical handbook for achieving excellence in customer service. It provides easy-to-follow, step-by-step procedures for all the necessities of a successful customer relations program: research, hiring, training, execution, and follow-up...  more »
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ISBN-13: 9780844231730
ISBN-10: 0844231738
Publication Date: 9/1989
Pages: 168
Rating:
  • Currently 1.5/5 Stars.
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1.5 stars, based on 1 rating
Publisher: Passport Books
Book Type: Paperback
Other Versions: Hardcover
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