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Great Customer Service on the Telephone (Worksmart Series)
Great Customer Service on the Telephone - Worksmart Series
Author: Kristin Anderson
ISBN-13: 9780814477953
ISBN-10: 081447795X
Publication Date: 11/1992
Pages: 99
Rating:
  • Currently 5/5 Stars.
 1
5 stars, based on 1 rating
Publisher: American Management Association
Book Type: Paperback
Members Wishing: 0
Reviews: Member | Amazon | Write a Review
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 heavenboundlj avatar reviewed Great Customer Service on the Telephone (Worksmart Series) on + 232 more book reviews
This is a really neat book if you deal with phone customer service. There are great tips on improving. An easy read.


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