Skip to main content
PBS logo
 
 

Search - Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries

Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries
Delivering Satisfaction and Service Quality A CustomerBased Approach for Libraries
Author: Peter Hernon, John R. Whitman
ISBN-13: 9780838907894
ISBN-10: 083890789X
Pages: 181
Rating:
  ?

0 stars, based on 0 rating
Publisher: American Library Association
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review
We're sorry, our database doesn't have book description information for this item. Check Amazon's database -- you can return to this page by closing the new browser tab/window if you want to obtain the book from PaperBackSwap.


Genres: