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Dealing with Difficult People (HBR Emotional Intelligence Series)
Dealing with Difficult People - HBR Emotional Intelligence Series
Author: Harvard Business Review, Tony Schwartz, Mark Gerzon, Holly Weeks, Amy Gallo
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?This book explains the research behind our emotional response to awful colleagues and sho...  more »
ISBN-13: 9781633696082
ISBN-10: 1633696081
Publication Date: 5/8/2018
Pages: 160
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Publisher: Harvard Business Review Press
Book Type: Paperback
Members Wishing: 2
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