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Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
Customers For Life How To Turn That OneTime Buyer Into a Lifetime Customer
Author: Carl Sewell, Paul B. Brown
In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. — Drawing on his incredible succ...  more »
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ISBN-13: 9780385504454
ISBN-10: 0385504454
Publication Date: 11/2002
Pages: 208
Rating:
  • Currently 3.3/5 Stars.
 2

3.3 stars, based on 2 ratings
Publisher: Currency
Book Type: Paperback
Other Versions: Hardcover
Reviews: Member | Amazon | Write a Review

Top Member Book Reviews

reviewed Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer on
Helpful Score: 4
ABSOLUTELY EXCELLENT! this book is the BEST! he clearly explains his precepts and how he came to these conclusions. He explains WHY his conclusions make sense ( and dollars!). I agree with just about the whole book. I have advised my corporate office to read the part about treating employees as you want them to treat customers. fantastic!
Read All 2 Book Reviews of "Customers For Life How To Turn That OneTime Buyer Into a Lifetime Customer"


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