Skip to main content
PBS logo
 
 

Search - Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals

Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Customer Tells Delivering WorldClass Customer Service by Reading Your Customer's Signs and Signals
Author: Marty Seldman, John Futterknecht, Ben Sorensen
What trait do championship poker players and world-class customer service professionals have in common? The ability to reliably read people. —   — Customer Tells, the innovative new book by bestselling author Dr. Marty Seldman, focuses on the key concept of the ?tell,? the ability to read mannerisms, to understand what ...  more »
ISBN-13: 9781419596094
ISBN-10: 1419596098
Publication Date: 4/3/2007
Pages: 288
Rating:
  ?
0 stars, based on 0 rating
Publisher: Kaplan Business
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres:


Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.