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Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Customer Service Training 101 Quick and Easy Techniques That Get Great Results
Author: Renee Evenson
Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of "Custom...  more »
ISBN-13: 9780814416419
ISBN-10: 0814416411
Publication Date: 10/6/2010
Pages: 224
Edition: Second Edition
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Publisher: AMACOM
Book Type: Paperback
Members Wishing: 0
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