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Customer Service For Dummies (For Dummies (Business & Personal Finance))
Customer Service For Dummies - For Dummies Business & Personal Finance
Author: Karen Leland, Keith Bailey
Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundame...  more »
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ISBN-13: 9780471768692
ISBN-10: 0471768693
Publication Date: 5/1/2006
Pages: 408
Edition: 3
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Publisher: For Dummies
Book Type: Paperback
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