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Search - Customer Retention in a Week (Successful Business in a Week)

Customer Retention in a Week (Successful Business in a Week)
Customer Retention in a Week - Successful Business in a Week
Author: Jane Smith
This guide aims to emphasize the overriding importance of retaining customers for businesses, and to explain how a successful customer focus can be achieved and maintained. Topics covered include: the value of retaining existing customers; identifying customers and finding out what they want; offering incentives to maintain customer loyalty; mob...  more »
ISBN-13: 9780340781753
ISBN-10: 0340781750
Publication Date: 11/24/2000
Pages: 93
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Publisher: Hodder & Stoughton Ltd
Book Type: Paperback
Members Wishing: 0
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