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Crisp: Success as a CSR (Crisp Professional Series)
Crisp Success as a CSR - Crisp Professional Series
Author: Lloyd C. Finch
Written for CSRs and their managers, this guide emphasizes how success as a CSR enhances your career as you help your company grow by creating customer loyalty. It describes in detail everything a CSR needs to know to succeed. Presented are the key challenges of the position and workable solutions to meet them. Also contains helpful tools for ti...  more »
ISBN-13: 9781560524502
ISBN-10: 1560524502
Publication Date: 11/30/1997
Pages: 144
Edition: 1
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Publisher: Crisp Learning
Book Type: Paperback
Members Wishing: 0
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