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Anytime, Anywhere
Anytime Anywhere
Author: Robert Spector
No two ways about it: great service is great service and lousy service is lousy service. Many companies who jumped onto the on-line bandwagon became enamored with the technology itself and forgot that the customer is still king. In Anytime, Anywhere best-selling author Robert Spector showcases the pioneering efforts of companies that never stopp...  more »
ISBN-13: 9780738205106
ISBN-10: 0738205109
Pages: 288
Edition: 1st
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Publisher: Basic Books
Book Type: Hardcover
Members Wishing: 0
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