The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
Author:
Genre: Business & Money
Book Type: Paperback
Author:
Genre: Business & Money
Book Type: Paperback
JJ W. (daddywags) reviewed on + 3 more book reviews
Any person who is serious about retail sales has to read this handbook. Customer service, build a client base, and a proactive way to bring customers into the store to see YOU, rather than waiting for them to wander into the store.