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Book Review of Waiter Rant: Thanks for the Tip - Confessions of a Cynical Waiter

jjares avatar reviewed on + 3317 more book reviews


Both of our children worked at restaurants during a portion of their college years. As Dublanica states, restaurants have schedules that allow college kids to 'earn and learn' at the same time. I doubt there was a single thing that our kids complained about that the author did not cover during the book.

Dublanica tells his story in a warm and engaging style. It is amazing what we expect wait staff to do during a meal. In the opening pages, the author listed all of the things patrons expect of their waiters and it was a staggering assortment of activities. During the book, he shows just how real those expectations are; no wonder so few in food service stay as waiters.

One of the expectations that I almost balked at was 'entertainment.' And then I recalled a recent reality show that was showing waiters how to 'entertain' their patrons to earn better tips. The star's gimmick was to turn a dessert into a flambe routine. He proved his point by earning far more that night than the other waiters.

I thought Steve had an endearing style; he harpooned everyone, including himself, when it seemed warranted. My main criticism concerns the length of the book, I thought it could have been shorter and still made his points. In other words, I thought the text could have been edited more carefully. In all, I think this author has a future in the printed page and wish him the best.