Lori G. (lorigriffin) reviewed on 9/11/2005 + 8 more book reviews

Helpful Score: 1

Harvey Mackay suggests basic details in this book, like being aware of how respectfully you address a someone else's secretary, but as simple as these suggestions are, they are critical. Mackey's brand of professionalism -- of delivering what you promise -- is as effective and productive as it is simple. He does keep it simple, but this book is not short on value.

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