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Help Center - The PBS Market

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Grand Opening 2/2/2010.

The PaperBackSwap Market is the place where members and non-members can buy NEW (brand-new from publisher) books for bargain prices.

  • Members can choose to use a Book Credit for each purchase, to reduce the already-low price of the book even further.
  • Members can check their Wish Lists and Reminder Lists to show books currently available in the PBS  Market.

How to find books in the PBS Market:

  • Go directly to the Market and search for them by genre, title, author, etc.
    • If any of your Wish List books are currently available in the market, there will be a green box at the top of the Market with a link to click to see those books
  • Search/Browse PBS as usual for books you want, and note the "Buy from PBS Market" button on any listing for a book that is currently available in the Market.
  • Set the lower sliding display on the member homepage to show "New Books for Purchase" (click the second link on the left below the sliding display).  This will show current Market books.
  • Sort your Wish List or Reminder List to see books currently available in the Market.

Remember, purchasing multiple books at a time will save shipping costs!

FAQs:

Q - Are these new books? 

A - Yes, they are new books.

Q - How is PBS getting books so inexpensively?  Where do the books come from?

A - Trees.  Books come from trees.  No, seriously - we have a special contractual arrangement allowing us to pass along these great prices to our members.

Q - Are there unlimited copies? 

A - No - so if you see a book you want, you should grab it!   Some books are available only in limited quantities.

Q - How often does the stock change? 

A - Hourly (at least during the workday).

Q - Will the book cover image match what I see on the site?

A - Most likely, but not necessarily. What will match: ISBN, title, author and booktype should all match the book. Cover image is not guaranteed to match.

Q - How are these shipped?  When will I get them?

A - They are sent US Postal Service Media mail. Super Sellers come from the publisher to us, and we check them over, then remail them; they may take up to 14 business days from order to receipt (allow 21 business days during the pandemic).

Q - Why is the shipping cost more than Media Mail postage?

A - It's not much more!  The charges is actually for "shipping AND HANDLING". "Handling"  = the cost of preparing the book for shipping (a human being locating the book in the warehouse, Wrapping the book, etc).  Yeah, we always wondered what that meant, too.  Now we know!

Q - If a book is on my Wish List but it is on hold, will it still show me if the PBS Market has that book available?

A- Yes, books that are on your wish list on hold, either because your account is on hold or because the books are on individual hold, will appear on the list of books available in the PBS Market.

Q - What is your return policy?  We hope that you are completely satisfied with your purchase. PaperbackSwap stands behind the quality of our products. If there is a problem with your order, please contact us at market@paperbackswap.com.  Items must be returned within 30 days of receipt by the customer. To ensure that your order is returned, it is suggested that you use a shipping method that has a tracking number. Items must be returned in unopened or original condition.