Skip to main content
PBS logo
 
 

Help Center - My book has been mailed. Am I done?

Search Terms:

The information below applies to NON PANDEMIC deadlines.

The deadline to mark mailed has been relaxed because of the coronavirus pandemic. (No other deadline has been changed). See the details here.

===

That depends. Have you marked the book mailed?

You are not "done" until you have marked the book mailed by clicking the Book Has Been Mailed button on the active transaction on your account page. There is a deadline to do this!

  • You have 7 days from the date of acceptance in which to mail, and then return to the account and mark the shipment as "mailed"
  • The deadline to mark a book mailed in red on each transaction in the "books needing to be mailed" tab in My Account

If you are using PBS Printed Postage, you will not get Instant Credit or your Free Swap until you mark the book mailed.

If a book is not marked mailed before the deadline to do so, the transaction will be canceled by the system and the sender will not get credit for sending the book.

If you have mailed the book, AND marked the book mailed, you are done with your part of the swap!

Additional Notes:

  • If you mail on your way out of town, mark the book(s) mailed before you leave (the morning or the night before mailing)!
  • If your computer tends to crash, or your power or Internet access is undependable, mark the book mailed before you mail it--and then mail it!

 


Related Links:

How to send a book
I can't mark my book mailed!

My request was canceled but I already mailed the book!