Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction :: William Byham, Jeff Cox
ISBN-13: 9780449002827 - ISBN-10: 0449002829

This book is a great tool for managers and supervisors to use to learn how to empower and motivate their employees on a daily basis.  You can learn how to encourage responsibility, acknowledgement, and creativity in your employees subsequently increasing their productivity.  Help your employees feel they “own” their job so they will want to perform well.  This book gives hands on examples from large meetings to one on one talks to formal evaluations.  Check it out!