XXX Files No 3 Author:Dan Schaeffer, Cris Peterson OCLC Number: (OCoLC)173956328 Subject: Alien detention centers -- United States. Excerpt: ... Our field observations at 23 alien detention facilities showed systemic Field Visits at 23 telephone system problems at 16 of 17 facilities that use the pro bono Detention Facilities telephone system, but no pattern of noncompliance for other standards... more » we reviewed. Problems with the pro bono telephone system restrict detainees ' Showed Systemic abilities to reach their consulates, nongovernmental organizations, pro Telephone Access bono legal assistance providers, and the OIG complaint hotline. ICE and facility officials told us that they did not know the specific nature and Problems and extent of the problem prior to our review. ICE's lack of awareness and Instances of insufficient internal controls appear to have perpetuated telephone system problems for several years. Similarly, there were insufficient internal Noncompliance with controls at the facilities to ensure posted phone numbers were kept up to Other Standards date or otherwise accurate. For instance, one facility told us that the only means to know if a posted phone list was out of date or inaccurate was if a detainee complained. In addition to telephone problems, we also observed a lack of compliance with one or more aspects of other individual detention standards at 9 of the 23 sites we visited. These instances of noncompliance varied across facilities that we visited, and unlike the telephone system problems, did not appear to show a persistent pattern of noncompliance. Other examples of deficiencies included food service issues such as kitchen cleanliness and menu rotation, failure to follow medical care policy at intake, hold room policy violations such as lack of logbooks and overcrowding, and potential use of force violations such as 9 the potential for use of dogs and / or Tasers, since some facilities had the use of Tasers either authorized in policy or facility officials stated they 10 used these...« less