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Why TQM Fails And What to Do About It
Why TQM Fails And What to Do About It
Author: Mark Graham Brown, Darcy E. Hitchcock, Marsha L. Willard
Total Quality Management (TQM) was once touted as the management approach that would revitalize American business. Now: faced with meager improvements and deleted budgets, managers are wondering, what happened?'' Why TQM Fails and What to Do About It? is a trouble-shooting guide for all areas of quality management. You'll understand the most com...  more »
ISBN-13: 9780786301409
ISBN-10: 0786301406
Publication Date: 2/1994
Pages: 250
Rating:
  • Currently 3/5 Stars.
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3 stars, based on 1 rating
Publisher: Business One Irwin
Book Type: Hardcover
Members Wishing: 0
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