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What to Say to Get Your Way: The Magic Words That Guarantee Better, More Effective Communication
What to Say to Get Your Way The Magic Words That Guarantee Better More Effective Communication
Author: John Boswell
A snappy book of simple conversational swaps that reveals how to talk so everyone will listen Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off—literally— the listener, transforming what should be an exchange of information, feelings, and ideas into dead air time....  more »
ISBN-13: 9780312580841
ISBN-10: 0312580843
Publication Date: 8/31/2010
Pages: 160
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Publisher: St. Martin's Press
Book Type: Hardcover
Members Wishing: 1
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