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What to Say to Get What You Want: Strong Words for 44 Challenging Types of Bosses, Employees, Co-Workers, and Customers
What to Say to Get What You Want Strong Words for 44 Challenging Types of Bosses Employees CoWorkers and Customers
Author: Sam Deep, Lyle Sussman
This book provides the right words to motivate, convince, or soothe any personality.  Part I reveals the Ten Commandments of Change, which help managers to communicate effectively at all times.  Part II explains what to say to forty-four difficult characters, with scripted statements you can practically read off the page.
ISBN-13: 9780201577129
ISBN-10: 0201577127
Publication Date: 12/1991
Pages: 316
Rating:
  • Currently 1.5/5 Stars.
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1.5 stars, based on 3 ratings
Publisher: Perseus Books Group
Book Type: Paperback
Members Wishing: 0
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