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Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business
Up the Loyalty Ladder Turning Sometime Customers into FullTime Advocates of Your Business
Author: Murray Raphel, Neil Raphel
Attention small business owners! Are you struggling to offer the same wide selection as the superstore down the street? Are you trying but failing to compete with the warehouse store on prices? Are these cutthroat retail practices seriously damaging your business? — Many small business owners are beginning to realize that although they often can&...  more »
ISBN-13: 9780887307867
ISBN-10: 0887307868
Publication Date: 8/1986
Pages: 304
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Publisher: Harper Business
Book Type: Paperback
Members Wishing: 0
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