Skip to main content
PBS logo
 
 

Search - Up the Loyalty Ladder: Turning Sometime Customers into Full-time Advocates of Your Business

Up the Loyalty Ladder: Turning Sometime Customers into Full-time Advocates of Your Business
Up the Loyalty Ladder Turning Sometime Customers into Fulltime Advocates of Your Business
Author: Murray Raphel, Neil Raphel
Here are the 1-2-3 steps to convert prospects to shoppers to customers to clients to advocates-at the top of the Loyalty Ladder. Dozens of illustrative anecdotes, real life examples and facts to reveal the enormous edge customer focused businesses have over their competition-and the steps they take to gain an advantage. An Internationa...  more »
ISBN-13: 9780862784591
ISBN-10: 086278459X
Publication Date: 9/30/1995
Pages: 320
Rating:
  ?
0 stars, based on 0 rating
Publisher: O'Brien Press Ltd
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review



Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.