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Truth Without Fear : How to Communicate Difficult News in Tough Situations
Truth Without Fear How to Communicate Difficult News in Tough Situations Author:Charles Foster We are all faced with hard truths that must be communicated. How we express our truth--our timing, our words, our approach--can mean the difference between a ruined relationship and genuine understanding. This wise and reassuring book reveals when to tell your difficult news and how to tell it with compassion, empathy, understanding, and tact. — ... more »Truth Without Fear is the result of pioneering research based on in-depth interviews and case studies from Dr. Charles Foster's more than twenty years of clinical experience. His authoritative and accessible course of action helps people bring difficult issues out into the open in their professional and personal lives. In a clear, step-by-step format, Dr. Foster addresses:
¸ Identifying the psychological issues that need to be taken
into account when communicating something difficult
¸ Avoiding the ten most common tactical mistakes that
people make
¸ Anticipating the eight most common responses and how to
deal effectively with each one
Few of us have positive role models for dealing effectively with problematic personal or professional revelations--whether it's telling an employee he isn't doing a good job, telling your fiancé you want to postpone the wedding, or telling your best friend that you envy and resent her lavish lifestyle. Dr. Foster's goal is to help us tell the truth while creating as little trauma as possible.« less