John O. (buzzby) -
"Nobody succeeds in business without understanding his or her strong and weak points. This self-knowledge is more important than any single skill or training... Viscount tells how to recognize your own talents and bring them to your superior's attention. He describes how to read other people, how to acquire the vastly important art of listening, how to get your message across to a variety of coworkers, and how to effectively conduct yourself in a range of business situations...."
