Don't Take Our Word for It Author:Godfrey Harris A comprehensive discussion of word of mouth advertising as a separate and equal marketing tool to traditional media advertising, public relations, and product presentations. Includes an analysis of word of mouth concepts that work and those that dont, detailed descriptions of word of mouth programs that can be implemented immediately, and an exp... more »lanation of particular techniques that can be employed in the development of new word of mouth programs. Contains some original word of mouth material not found in the printed book.« less