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TQM Simplified: A Practical Guide
TQM Simplified A Practical Guide
Author: James H. Saylor
Master the priciples of TQM to assure your organization's success in today's ever-changing, super-competitive global marketplace. The Second Edition of TQM Simplified, by James H. Saylor, demystifies TQM and gives you the know-how to apply the latest TQM tools and techniques to achieve continuous improvement and total customer satisfaction. Whet...  more »
ISBN-13: 9780070576780
ISBN-10: 0070576785
Publication Date: 6/1/1996
Pages: 369
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Publisher: McGraw-Hill Professional Publishing
Book Type: Hardcover
Members Wishing: 0
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