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Supervision in the Hospitality Industry
Supervision in the Hospitality Industry
Author: Jack D. Ninemeier, Ph.D.
This textbook introduces the supervisory skills needed to succeed in a hospitality career. — The fifth edition features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information ...  more »
ISBN-13: 9780866124058
ISBN-10: 0866124055
Publication Date: 9/3/2013
Pages: 392
Edition: 5th
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Publisher: Educational Institute of the American Hotel Motel Assoc
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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